Airbnb : Pro Host
Sr. Design Manager
Design team : 8 (ICs + managers)
A Professional Host is one which has multiple listings (ie. team, property manager or hotelier). In order to serve this diverse group we built a foundational tool set that adapts to support the various needs of our hosts. We reimagined the Inbox support not just Pro but all hosts across Airbnb. With a new compartmentalized designed and intelligent feature set like quick replies and automated messaging. Additionally we fully integrated Luxe, a once stand-alone property now seamlessly part of the Airbnb story.
Airbnb : Pro Host
Sr. Design Manager
Design team : 8 (ICs + managers)
A Professional Host is one which has multiple listings (ie. team, property manager or hotelier). In order to serve this diverse group we built a foundational tool set that adapts to support the various needs of our hosts. We reimagined the Inbox support not just Pro but all hosts across Airbnb. With a new compartmentalized designed and intelligent feature set like quick replies and automated messaging. Additionally we fully integrated Luxe, a once stand-alone property now seamlessly part of the Airbnb story.