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Airbnb : Plus
Design Manager
Design team : 12 (ICs + managers)

To better support potential Plus Hosts we built an experience to make upgrading a listing easier. From onboarding through assessment, design planning and implementation to merchandising and management. This multi-sided experience includes new innovations like the Remote Room Capture Tool and the Interior Design Proposal saving hours (and money) our hosts streamlining a once long and complicated journey.